Reliable Shipping and Package Labeling for a Seamless Experience

At Onyx  we strive to provide a seamless and worry-free shopping experience for our customers. This includes ensuring reliable shipping methods and carefully labeling packages to avoid unnecessary import taxes. Read on to learn more about how we prioritize these aspects:

Reliable Worldwide Shipping:
We understand the importance of timely and secure delivery. With our expertise, we select the best shipping methods available worldwide to ensure your orders are delivered safely and efficiently. Rest assured that we work with trusted shipping partners who have a proven track record in delivering packages to various destinations.

Thorough Inspection and Secure Packaging:
To maintain the quality and integrity of your merchandise, we have established strict quality control measures. Before shipping, our dedicated team inspects each item thoroughly to ensure it meets our high standards. Additionally, we take great care in properly packing your order to minimize the risk of damage during transit. Your items will be well-protected with appropriate packaging materials.

Tracking Number for Transparency:
Once your package is shipped, we understand the importance of keeping you informed about its whereabouts. Therefore, we provide you with a tracking number via email. This allows you to monitor the progress of your shipment and stay updated on its estimated delivery date. You can easily track your package’s journey from our warehouse to your doorstep.

Value Labeling to Minimize Import Taxes:
We are committed to ensuring a hassle-free delivery experience. To minimize the possibility of incurring import taxes or customs duties, we label all our packages with a low value between $18 and $30. Additionally, when required by customs regulations, we label packages as “Gifts.” This proactive approach helps to mitigate any potential fees, ensuring a smooth and cost-effective delivery process.


Shipping Options: (Prices and availability vary by country)

Express Shipping with Track & Trace:
We offer express shipping with track and trace services for customers worldwide. The shipping cost will vary depending on your country. This option ensures faster delivery and allows you to track your package throughout its journey.

  • EU Direct:
    For customers located in most EU countries, we now offer direct shipping without going through the UK. We carefully select the safest and fastest shipping method to deliver your order. This option not only saves you time but also reduces shipping fees. Please note that this option may not be available if your country is deemed unsafe for direct shipping.
  • UK Forwarding:
    If you are ordering from countries with strict customs policies, such as Germany, Netherlands, Switzerland, we strongly recommend using the UK Forwarding shipping method. With this method, your order will be shipped from China to the UK, and then from the UK to your country. Although it may seem like a longer process, rest assured that it is the safest shipping method available for delivering to EU countries.

We prioritize the safety and efficiency of your shipments and strive to provide you with the most suitable shipping options based on your location. Please select the option that best suits your needs and ensures a smooth delivery experience.

  • Note: Shipping methods, availability, and prices are subject to change.

Important Notes Regarding Additional Costs and Package Delivery:

  1. Additional Costs Disclaimer: Please be aware that any additional costs incurred, such as duties, taxes, and customs clearance fees, are not the responsibility of our company. These charges are determined by the customs authorities in your country and are separate from the shipping fees you have paid to us. We recommend contacting your local customs office for further information regarding any potential additional costs.
  2. Ensure Someone Is Available for Package Pickup: To ensure a successful delivery, it is essential that there is someone available to receive the package at the designated delivery address. We cannot be held responsible if you fail to receive your package due to unavailability at the time of delivery. Please make necessary arrangements to ensure someone can accept the delivery on your behalf.
  3. Refusal of Delivery: In the event that you refuse to accept the delivery of your package, please note that you will be solely responsible for the consequences and any associated costs. This includes any return shipping fees, customs charges, or other expenses incurred as a result of the refusal. We strongly advise against refusing delivery unless absolutely necessary.

Free shipping 

You can enjoy free shipping on your purchases if they exceed $1500. We value providing a convenient and hassle-free experience for our customers, which is why we offer this special offer.

When your total purchases exceed $1500, you will be eligible for free shipping. This means that no additional charges will be applied to the shipping cost, and we will deliver your order to you at no extra cost.


Your satisfaction is our top priority, and we strive to provide a seamless shopping experience from start to finish. With reliable worldwide shipping, thorough inspection, secure packaging, transparent tracking, and value labeling, we aim to exceed your expectations. Shop with confidence, knowing that we take every necessary step to ensure the safe and efficient delivery of your orders while minimizing any additional costs.

For any further inquiries or assistance regarding shipping, tracking, or any other concerns, our dedicated customer support team is always available to help.